Tuesday, April 23, 2013

Brian Underwood, Rippln CEO, With an Important Message:



Brian Underwood of Rippln has some friendly advice about some do's and dont's regarding our official Rippln Facebook page. In order for everyone, including us here on the Rippln staff, to get the most they possibly can from the page, we have some friendly requests and tips for all our fellow Ripplers. We ask everyone keep these points in mind when they visit with us on any of our official social network pages.
Please refrain from using the official Rippln pages for sending out invites. We all want to grow, but the official page is not the place for that. We also request that you not clog up the comments sections of posts pointing out people that may be breaking this rule or requesting we take down comments you disagree with. We assure you, the page is monitored closely and we have a very capable team that watches everything. Negative comments are not always bad - they do provide a chance for us to respond with the right information after all.
We also ask that if you have any problems, please contact support@rippln.com rather than posting your problems in the comment sections of threads or trying to message us on social networks with your problem. We do want to help everyone, but the most efficient way to get help is through support. Messaging or posting on our social networks just means your query takes longer to be seen by the correct team as our social media managers have to copy and forward your information to the proper department.
If everyone can help out by following these few simple guidelines, we can all keep Rippln and growing!

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